Shipping policy

Shipping Policy

Thank you for choosing Trinket Gawds! We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services within our designated shipping regions. Please read our shipping policy carefully to understand how we handle the delivery of your orders.

  1. Order Processing: 1.1. All orders are processed within 1-3 business days, excluding weekends and holidays. 1.2. Our team will carefully prepare and pack your items to ensure they arrive in excellent condition. 1.3. In case of any delays or issues with processing your order, we will notify you promptly via the contact information provided during checkout.

  2. Shipping Methods and Delivery Time: 2.1. We offer a variety of shipping options to accommodate your needs within our designated shipping regions. 2.2. The available shipping methods and their estimated delivery times will be displayed during the checkout process. 2.3. Please note that delivery times may vary depending on your location, shipping method, and any unforeseen circumstances beyond our control (e.g., weather conditions, carrier delays).

  3. Shipping Costs: 3.1. Shipping costs are calculated based on the selected shipping method, package weight, dimensions, and the destination address within our designated shipping regions. 3.2. During the checkout process, you will be provided with the applicable shipping costs for your order. 3.3. Trinket Gawds may occasionally offer free or discounted shipping promotions, which will be clearly communicated on our website or through our marketing channels.

  4. Tracking Information: 4.1. Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. 4.2. You can use the tracking number to monitor the progress of your shipment through the designated shipping carrier's website or tracking portal. 4.3. Please allow a few hours for the tracking information to become active after receiving the notification.

  5. Order Tracking and Support: 5.1. If you have any questions or concerns about the status of your order, please reach out to our customer support team. 5.2. Our dedicated support team will assist you with order tracking, delivery inquiries, and any other shipping-related issues you may have.

  6. Lost or Damaged Shipments: 6.1. We take utmost care in packaging and shipping your orders to ensure they arrive safely. However, in the rare event of a lost or damaged shipment, please contact our customer support team immediately. 6.2. We will initiate an investigation with the shipping carrier and work towards a resolution to ensure your satisfaction. 6.3. Trinket Gawds is not responsible for lost or damaged shipments caused by the shipping carrier, but we will make every effort to assist you in resolving any issues.

Please note that by placing an order with Trinket Gawds, you agree to comply with our shipping policy. We reserve the right to make changes to this policy at any time without prior notice, but such changes will not affect orders that have already been placed.

If you have any further questions or require assistance, please don't hesitate to contact our customer support team. We are here to help!